Frequently Asked Questions
Everything you need to know about shopping with PerfectDD
What are your shipping rates and delivery times?
We offer standard shipping across the continental US for a flat fee of $5.99, with free shipping on orders over $50. Orders typically arrive within 3-7 business days.
How do I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our returns portal to generate a prepaid shipping label.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, PerfectDD ships to the United States and Canada. We are working on expanding our delivery services to more international locations soon.
How can I contact customer support?
Our support team is available Monday through Friday via email at support@perfectdd.com or through our live chat feature on the website.